Customer Reviews and Success Stories
Read a few of our customer experiences to find out why people love the Standard Hot Tub Cover, the Deluxe Hot Tub Cover and the Extreme Hot Tub Cover. Our customer reviews illustrate the excellence in customer service and quality when shopping with The Cover Guy.
The Cover guy guarantees our customers with the highest quality hot tub covers for the lowest price. When shopping for hot tub cover lifters, hot tub chemicals, or spa accessories The Cover Guy is your trusted expert. From basic necessities to specialty items, our customers know that our products are hand picked by are staff for there quality and price. When shopping for spa or hot tub accessories, The Cover Guy has the all the products at the quality you need.
Here are some comments from our recent customers.
The Cover Guy Customer Reviews
Deluxe cover was great quality. The Cover Guy (TCG) had a template for my spa that was used and it fit very well. Delivery time was a few weeks which included some custom work and it was delivered to inside my front door of my house so that it was secure. I also appreciated the free shipping. I live in Las Vegas so I have to buy a cover about every 5 years because of the heat and sun. Time will tell if this cover lasts the test of time. Will use TCG again when this cover wears out.
We were hesitant to order a cover online after extensive research and reading online reviews from various vendors. After talking directly to customer service at The Cover Guy we decided to place an order. The process was flawless. We received the cover in the timeframe specified and the cover fits perfectly. We will definitely be purchasing from you again!
Ordered two things: custom hot tub cover and a cover for the cover. The spa cover as perfect and really done well. There was confusion with the additional cover, partly my fault. Customer service is excellent, very responsive and really worked hard to resolve. I highly recommend this company!!!!
Exceptional experience. The cover I purchased was a replacement for my Hot Spring Spa which became too heavy to lift due to the amount of moisture it absorbed. For about the same cost as a new Hot Spring cover, I added the extra moisture block features to my purchase with The Cover Guy. My only concern was the amount of time I was expecting to wait for delivery, but I was pleased when you shipped the cover ahead of schedule. Thanks for an excellent product and service.