Customer Reviews

Customer Reviews and Success Stories

Read a few of our customer experiences to find out why people love the Standard Hot Tub Cover, the Deluxe Hot Tub Cover and the Extreme Hot Tub Cover. Our customer reviews illustrate the excellence in customer service and quality when shopping with The Cover Guy.

customer reviewsThe Cover guy guarantees our customers with the highest quality hot tub covers for the lowest price. When shopping for hot tub cover lifters, hot tub chemicals, or spa accessories The Cover Guy is your trusted expert. From basic necessities to specialty items, our customers know that our products are hand picked by are staff for there quality and price. When shopping for spa or hot tub accessories, The Cover Guy has the all the products at the quality you need.

Here are some comments from our recent customers.


The Cover Guy Customer Reviews

4.9 out of 5 based on 366 reviews
5.0 out of 5 stars
- May 16, 2017

Ordered two things: custom hot tub cover and a cover for the cover. The spa cover as perfect and really done well. There was confusion with the additional cover, partly my fault. Customer service is excellent, very responsive and really worked hard to resolve. I highly recommend this company!!!!

5.0 out of 5 stars
- April 22, 2017

Good workmanship from the cover guy. Thank you.

5.0 out of 5 stars
- March 26, 2017

I was worried about the process but everything worked out great. We're very pleased.

5.0 out of 5 stars
- March 20, 2017

Nice cover hope fully lasts along time

5.0 out of 5 stars
- March 19, 2017

Exceptional experience. The cover I purchased was a replacement for my Hot Spring Spa which became too heavy to lift due to the amount of moisture it absorbed. For about the same cost as a new Hot Spring cover, I added the extra moisture block features to my purchase with The Cover Guy. My only concern was the amount of time I was expecting to wait for delivery, but I was pleased when you shipped the cover ahead of schedule. Thanks for an excellent product and service.

5.0 out of 5 stars
- March 17, 2017

Dependable on tme great service

5.0 out of 5 stars
- March 17, 2017

We have ordered twice now and everything is wonderful

5.0 out of 5 stars
- March 16, 2017

Good service and product works well

5.0 out of 5 stars
- March 14, 2017

Everything went smoothly talking to the sales representative. She was able to recommend the needed upgrades that I was interested in. The cover looks great on my hot tub. The price was more than reasonable. Thank you again

5.0 out of 5 stars
- March 13, 2017

Good product-prompt delivery

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