Customer Reviews

Customer Reviews and Success Stories

Read a few of our customer experiences to find out why people love the Standard Hot Tub Cover, the Deluxe Hot Tub Cover and the Extreme Hot Tub Cover. Our customer reviews illustrate the excellence in customer service and quality when shopping with The Cover Guy.

customer reviewsThe Cover guy guarantees our customers with the highest quality hot tub covers for the lowest price. When shopping for hot tub cover lifters, hot tub chemicals, or spa accessories The Cover Guy is your trusted expert. From basic necessities to specialty items, our customers know that our products are hand picked by are staff for there quality and price. When shopping for spa or hot tub accessories, The Cover Guy has the all the products at the quality you need.

Here are some comments from our recent customers.


The Cover Guy Customer Reviews

4.9 out of 5 based on 315 reviews
5.0 out of 5 stars
- December 3, 2016

What an AWESOME cover our new "Deluxe" round cover is! Our old spa cover weighed in so heavily that even with a hydraulic cover lifter, my wife and I could barely lift it on or off ourselves. The Cover Guy to the rescue! The cover arrived in a few weeks and was so much lighter and better constructed than our old cover, and I lifted it and installed it by myself!! Thanks Cover Guy for a WONDERFUL product.

5.0 out of 5 stars
- November 17, 2016

KATIE IS VERY GOOD; I'M A EX-MANAGER AND WOULD HAVE LOVED TO HAVE SOMEONE AS EXPERIENCED, QUICK, AND AS PROFESSIONAL AS MS KATIE WORKING FOR ME; WITH PEOPLE LIKE KATIE I'M SURE THIS IS 5 STAR COMPANY; LOOKING FORWARD TO MY NEW SPA COVER; ALL THE BEST TO YOUR COMPANY; WILL RECOMMEND YOUR COMPANY TO OTHERS

4.5 out of 5 stars
- November 12, 2016

Received my new spa cover and it fits great. Company was easy to deal with and even corrected the error I made in my order. Would use them again.

5.0 out of 5 stars
- November 10, 2016

We are very happy with our new cover, The price was very good and the service was wonderful. I will recommend the Cover Guy to friends!

5.0 out of 5 stars
- November 3, 2016

Our cover arrived and fit perfectly. Very pleased with it. Delivery was very customer friendly, called us to be sure we were home for delivery.

5.0 out of 5 stars
- October 12, 2016

They were very thorough in making sure I was getting the correct sized cover for my hot tub. I found the customer service to be very responsive to my questions and I was pleased with the delivery of my cover. I feel I got a better quality cover than any other cover I have ever had and the price was less than I have ever paid for any other cover.

4.5 out of 5 stars
- October 7, 2016

COVER LOOKS GOOD. GREAT FIT AND NICE AND LIGHT. TIME WILL TELL HOW IT HOLDS UP TO SOUTH CAROLINA SUN. AT PRESENT, SATISFIED. THANKS

5.0 out of 5 stars
- September 26, 2016

We would definitely recommend Cover Guy! Not only did we receive our order faster than expected, the cover fit perfectly and looks great. We also received fast responses to our emails when we had questions. Overall a great experience and a great product.

4.0 out of 5 stars
- September 20, 2016

Easy to order and quick response to questions.

5.0 out of 5 stars
- September 16, 2016

Everything was just as requested. The cover fit perfectly and looks nice. I was notified and kept updated right up to delivery. Thanks !

Sort Reviews by: Date or Rating
Powered by GetFiveStars