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Customer Reviews

4.9 out of 5 based on 372 reviews

5.0 out of 5 stars

Charles H - May 27, 2018

Never have worked with a company that backs its product or worked with a customer service department with their only goal is to satisfy the customer! I work with a lady her name was Amanda I rate her customer service as a triple A plus .

5.0 out of 5 stars

Valerie M - May 8, 2018

We recently ordered a hot tub cover on line from you. We could not be more happy with the quality and workmanship.

5.0 out of 5 stars

Scott W - March 21, 2018

Deluxe cover was great quality. The Cover Guy (TCG) had a template for my spa that was used and it fit very well. Delivery time was a few weeks which included some custom work and it was delivered to inside my front door of my house so that it was secure. I also appreciated the free shipping. I live in Las Vegas so I have to buy a cover about every 5 years because of the heat and sun. Time will tell if this cover lasts the test of time. Will use TCG again when this cover wears out.

5.0 out of 5 stars

Paul E - September 20, 2017

Below is a reprint of the e-mail I sent to you folks on September 15: "Our new hot tub cover arrived yesterday. Its beautiful and it fits perfectly. And the delivery man was awesome. What more can anyone ask for. Many thanks. Talk to you again in a few years." Paul and Shariee Edersheim

5.0 out of 5 stars

James B - June 6, 2017

Very good. Got the cover when you said it would come. Fits perfect

5.0 out of 5 stars

Randy G - June 6, 2017

We were hesitant to order a cover online after extensive research and reading online reviews from various vendors. After talking directly to customer service at The Cover Guy we decided to place an order. The process was flawless. We received the cover in the timeframe specified and the cover fits perfectly. We will definitely be purchasing from you again!

5.0 out of 5 stars

Muchele P - May 16, 2017

Ordered two things: custom hot tub cover and a cover for the cover. The spa cover as perfect and really done well. There was confusion with the additional cover, partly my fault. Customer service is excellent, very responsive and really worked hard to resolve. I highly recommend this company!!!!

5.0 out of 5 stars

Dale P - April 22, 2017

Good workmanship from the cover guy. Thank you.

5.0 out of 5 stars

Kellie K - March 26, 2017

I was worried about the process but everything worked out great. We're very pleased.

5.0 out of 5 stars

Jim C - March 20, 2017

Nice cover hope fully lasts along time

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Hot tub covers and hot tub accessories

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