Customer Reviews and Success Stories
Read a few of our customer experiences to find out why people love the Standard Hot Tub Cover, the Deluxe Hot Tub Cover and the Extreme Hot Tub Cover. Our customer reviews illustrate the excellence in customer service and quality when shopping with The Cover Guy.
The Cover guy guarantees our customers with the highest quality hot tub covers for the lowest price. When shopping for hot tub cover lifters, hot tub chemicals, or spa accessories The Cover Guy is your trusted expert. From basic necessities to specialty items, our customers know that our products are hand picked by are staff for there quality and price. When shopping for spa or hot tub accessories, The Cover Guy has the all the products at the quality you need.
Here are some comments from our recent customers.
The Cover Guy Customer Reviews
Overall Rating / 464 Total 1st-Party Reviews
The Cover Guy
1st off my measurement was wrong, but there people caught the problem before it went into production ( saved my a-- ) they gave me a follow up email to let me know of the changes... When the cover arrived it fit perfectly, I'm not sure how we managed with our old 1 for so long ( heavy ) the new 1 is so light & easy to manage, my wife is a happy camper now that she can lift it off herself... When it comes time again to replace, we know who were going to go with... Thx Cover guy
Hi, Ordered my Spa cover February 2 2018 and received it February 27 before expected delivery date. Once i opened the box which it came in I was very pleasantly surprise on the weight, workmanship and quality of this cover. Plus customer service excellent, quick, and they know their product. My spa is inside my house (solarium) and this new spa cover looks great and due to it's light weight construction and materials it makes lifting and moving the cover off much more easy and fits like a glove ! Great spa cover. As of today I Highly recommend this cover from THE COVER GUY. James
Amazing Customer service! When I ordered my cover I accidentally ordered the seam on the wrong side. Totally my error, but The cover Guy was very understanding. They ended up offering me a new one at cost! They didn't have to do that at all, so above and beyond for sure! The cover was on point and I no longer see the dollar signs evaporating right before my eyes. It fits perfect! I can't say that they will do that for everyone, but I can say that I definitely recommend The Cover Guy. Hands down!
I love the new cover and hydraulic lifter! It was easy to order and get the right cover, etc. Also easy to install. I made the order close to the Christmas holidays so took a bit longer than I expected but was a fair timeframe. The quality is better than the original factory tub cover and seems to be more energy efficient. I would definitely order again and would definitely recommend TCG!
We absolutely LOVE our new cover . THE BEST cover we have ever purchased. The people we dealt with were all wonderful. It was a very busy time , Christmas , and everyone was still so helpful .If I could enclose a picture I would . The special detail taken to build such an outstanding lid , incredible. Puts all of our old ones to embarrassing shame. Fits Perfect ! We live pretty far north and We know it will sure help on our power bill. Sure wish we'd have gotten one sooner. We cannot say enough good things . Just say 10 out of 10 from these peace country tub lovers. Thank you Cover Guy . The whole transaction could not have gone better. Much appreciated. We will be telling everyone . AWESOME. S&T