Customer Reviews

Customer Reviews and Success Stories

Read a few of our customer experiences to find out why people love the Standard Hot Tub Cover, the Deluxe Hot Tub Cover and the Extreme Hot Tub Cover. Our customer reviews illustrate the excellence in customer service and quality when shopping with The Cover Guy.

Couple in Hot Tub

The Cover guy guarantees our customers with the highest quality hot tub covers for the lowest price. When shopping for hot tub cover lifters, hot tub chemicals, or spa accessories The Cover Guy is your trusted expert. From basic necessities to specialty items, our customers know that our products are hand picked by our staff for their quality and price. When shopping for spa or hot tub accessories, The Cover Guy has the all the products at the quality you need.

Here are some comments from our recent customers.


The Cover Guy Customer Reviews

Overall Rating / 575 Total 1st-Party Reviews

4.9 Out of
5 Stars

The Cover Guy

5.0 out of 5 stars
- July 20, 2019

The cover and the service is everything you said it would be. Your shipping company does not deliver to our small community so they dropped it two hours away and a heads up would have been great, although you were probably not informed about this. I would have no hesitation to recommend The Cover Guy to friends!

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5.0 out of 5 stars
- July 17, 2019

Your customer service was easy to deal with. The tub measurements were a little unclear on my end but once I gave the model number to the help desk, they knew the exact measurements. The order was filled correctly and delivered on a timely basis.

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5.0 out of 5 stars
- July 9, 2019

Ordering process was clear and straightforward, timing and cost was reasonable. Was slightly confusing to understand your shipping to a shipper, and when the shipper was actually in process of transporting to me.

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5.0 out of 5 stars
- June 22, 2019

Perfect fit, light weight, and great quality.

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5.0 out of 5 stars
- June 19, 2019

As long as your prices are low and your quality is high you should have no problems

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5.0 out of 5 stars
- June 19, 2019

Cover fits very well and the new hydraulic cover lifter is incredible. I have relatives who also purchased one of your covers a few years ago and I am looking very forward to the durability and long lasting quality that they are experiencing. Order was exactly as promised and delivered on time. Well done.

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5.0 out of 5 stars
- June 19, 2019

Smooth ordering process. The team made sure my details were correct and I appreciate very much that they took the time to double check my order - otherwise I would have had 4 round corners when I really needed only 3! The cover is of excellent quality, light and easy to use and fits like a glove!

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4.5 out of 5 stars
- June 18, 2019

Excellent. Cover came quickly and as exactly what we thought it would be.

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5.0 out of 5 stars
- May 1, 2019

very happy with the cover and the construction, the only process i didn't like was that the delivery company left the cover in the driveway without informing us it was there.

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5.0 out of 5 stars
- April 30, 2019

Great to work with thanks!

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